Refund & Cancellation Policy

Last updated: 17 October 2026

Visitors

• You can cancel an order any time before a local payer has paid it. Your USDC is returned in full to the address it came from, within 2 business days.
• If the merchant cannot be paid (for example, an invalid QR code), the order is cancelled and your USDC is refunded in full.
• Once the merchant has been paid, the order cannot be cancelled. Refunds for goods or services must be requested from the merchant.

Local payers

• If you pay a payment link but the order is then cancelled before the merchant is paid, your rupee payment is refunded in full to your original payment method through Razorpay. Razorpay refunds usually reach your account in 5–7 business days.
• Duplicate or incorrect payments are refunded in full.

To request a refund, contact us with your order ID.